Practical Plans for Difficult Conversations in Medicine:

Strategies That Work in Breaking Bad News

JOHNS HOPKINS UNIVERSITY PRESSISBN: 9780801895586

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Sale price$73.99
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By Robert Buckman
Imprint:
JOHNS HOPKINS UNIVERSITY PRESS
Release Date:

Format:
PAPERBACK
Pages:
160

Description

Preface
Introduction: Prescribing the Doctor as Part of the Treatment
1. Some ""Can't Go Wrong"" Tips
2. Breaking Bad News: The SPIKES Protocol
3. Disclosing Error: The CONES Protocol
4. Managing Conflict and Escalation: The HARD Protocol
5. Giving Information Effectively: The SAFER Protocol
6. Some Particularly Difficult Conversations
Conclusion: Putting It All Together and Making a Difference in Communication
Acknowledgments
Appendix: Notes to Accompany the Scenarios on DVD
Notes
Index

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