Description
Foreword by Ted Baker
Chapter 1. Introduction
Chapter 2. The theory of change management and its application in quality and safety
Chapter 3. The Systems Engineering Initiative for Patient Safety (SEIPS): A Human
Factors approach to work system analysis
Chapter 4. Patient and family engagement following patient safety incidents
Chapter 5. Safety-II
Chapter 6. After Action Review
Chapter 7. Walk-Through-Talk-Through analysis to support safety and improvement
activity: A Human Factors approach to observations
Chapter 8. Accimaps
Chapter 9. Transformative simulation: To patient safety and beyond
Chapter 10. Thematic reviews in patient safety
Chapter 11. Conclusion